Statscan study finds small business
closing the technology gap
By Michelle Collins
OTTAWA - Small businesses have caught up to their large
counterparts when it comes to adopting basic technologies
such as e-mail and Internet use, says a new study by Statistics
Canada. However, new gaps have appeared as larger businesses
have been quicker to use more complex technologies such as
websites, and intranets.
While small businesses have come a long way, they may find
themselves at a competitive disadvantage in the future as
larger businesses have more resources and funds to experiment
with these newer technologies.
The study looked at technology usage from 1999 to 2002. Here
is a look at the statistics
- Computer use among small businesses rose from 79 per cent
to 84 per cent. Growth was stagnant among larger businesses.
- Internet use among small businesses rose from 59 per
cent in 2000 to 73 per cent in 2002. Growth was stagnant
among larger businesses.
- High-speed Internet was more common in larger business
as of 2002 with 84 per cent using it, compared to 56 per
cent of small businesses.
- Company websites were more common in larger businesses
as of 2002 with 77 per cent having one, compared to 27 per
cent of small businesses.
- Online purchasing is becoming more popular among small
businesses, as this number increased from 16 per cent in
1999 to 29 per cent in 2002.
- Online selling and e-commerce continues to be rare among
small businesses, with seven per cent making online sales
in 1999, and 16 per cent making online sales in 2002.
- More small businesses are buying online. In 1999 only
16 per cent reported online purchasing, by 2002 this number
rose to 29 per cent.
Statistics Canada defined small businesses as those with
19 or less employees, while large businesses had over 100
employees. The manufacturing sector was an exception and classified
as large when there were over 500 employees.
The study is available online at http://www.statcan.ca/english/research/11-621-MIE/11-621-MIE2004009.htm.
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